RETURN POLICY
You have up to 30 days from the date of delivery to return items purchased at Motherhood.com.
US Orders: You may return items via mail for a full refund in the original form of payment, excluding outbound shipping charges and a return shipping charge of $7.95. The $7.95 return shipping fee will be deducted from your total return amount.
In order to be eligible for a return, products must be returned in unused, unwashed, and unworn condition with original tags and packaging included. Swimwear will only be accepted if the swimsuit is tried on over underwear and returned in its clean original condition with all tags attached.
Items marked as FINAL SALE on the product page, at checkout or in your order confirmation are not eligible for return. Underwear is FINAL SALE.
We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size.
REFUNDS FOR RETURNS
All refunds for returns will be issued back to the original form of payment used to place the order.
If you used a gift card to place the order, the refund will be issued back to the original gift card.
Gift cards are non-returnable and non-refundable.
All Final Sale items are non-refundable and cannot be returned for refund or exchange. We do not make exceptions. Please note that our size guide is not a guarantee of fit, and colors may vary from what is pictured due to photography and lighting. During promotions of sale on sale, all previously-reduced sale items are final sale.
To start a return or exchange:
US orders:
For orders placed before March 28th, 2024: visit this Return Portal.
If you have questions about any return, please contact us here.
Please allow 5-10 days for returns to be processed upon receipt in our Returns Center. It is the customer's responsibility to pay for the shipping of returned, unwanted items.
Returns that are shipped without being processing through our Returns Portal will not be accepted and will be shipped back to the customer at their own expense.
Refunds: Gift Card Used as Full or Partial Payment
All returned orders that have been paid using a gift card will be refunded to the same gift card used to place the order.
All split tender payments will receive are fund first to the gift card used to pay and then to the credit card.
PayPal Purchases
Merchandise returns that used PayPal as the original payment method are directly billed through PayPal. Payment information for these purchases is not provided to our company.
PayPal returns are processed through our system as standard returns. Once a return has been processed, the PayPal account used for the original purchase is refunded within 2-5 business days.
We cannot process exchanges using PayPal. If you wish to exchange an item originally purchased with PayPal, you must return your item via the returns portal – returns.bcbg.com and place a new order for the item you wish to exchange it for.
Gift exchanges are not available for orders placed using PayPal. All returns paid using PayPal are refunded back to the original PayPal account.
Additional Questions
For additional questions, please contact us here.
Our hours are 9 AM to 5 PM Central Time, Monday through Friday (excluding holidays).