RETURNS

CAN I CANCEL MY ORDER?

Unfortunately, no. Your order passes through our processing system immediately after it is placed in order to ship it to you as fast as possible. Therefore, the system doesn't allow for changes or cancelations. Be sure to double-check everything before processing your payment!

CAN I MODIFY MY ORDER?

No modification can be made (product, size or colour) to an order that has already been placed.

WHAT IS YOUR RETURN POLICY?

All sales are final. We do not refund or exchange any item. Unfortunately, an item cannot be returned if a size or colour doesn’t suit you. An item can only be returned if it is defective or does not match its description on the website. Note that the manufacturer's warranty still applies.

SHIPPING 

I PLACED AN ORDER ON THELASTHUNT.COM AND ALTITUDE-SPORTS.COM AT THE SAME TIME, CAN THEY BE SHIPPED TOGETHER?

TheLastHunt.com is a partner site of Altitude-sports.com, but they are still two separate companies. The systems are different and Altitude-sports.com employees are unable to know that you have placed an order on TheLastHunt.com and vice versa.

THE MINIMUM ORDER AMOUNT FOR FREE SHIPPING IS LOWER TODAY THAN WHEN I PLACED MY ORDER YESTERDAY. CAN I BE REFUNDED FOR THE COST OF SHIPPING?

If the order amount for free shipping decreases after you've already placed your order, we cannot refund the shipping costs. We reserve the right to increase or decrease the amount required to receive free shipping depending on different promotions.

PRICE POLICY 

WHAT METHOD OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, American Express, JCB and PayPal payments. Please note that we do not currently accept payment by Interac, prepaid credit cards or Visa debit cards. Please note that orders over $1,500 will not be accepted. An order cannot contain more than two units of the same style valued at $100 or more, in the same size and colour.

A PRODUCT I BOUGHT YESTERDAY IS CHEAPER TODAY. CAN I BE CREDITED THE DIFFERENCE?

Unfortunately, if the price of an item on TheLastHunt.com dropped after you placed your order, we are unable to match the price. If you were able to order the size and colour you wanted yesterday, that’s already pretty lucky, as stock sells fast here.

A PRODUCT ON THELASTHUNT.COM IS CHEAPER ON ANOTHER SITE. CAN YOU ADJUST YOUR PRICE?

We are unable to adjust our prices based on any competitor, for new or past orders.

WILL MY DISCOUNT CODE WORK WHILE A SITEWIDE PROMOTION IS RUNNING?

Promotions and discount codes can't be combined. Therefore, we reserve the right to enable or disable discount codes depending on the current promotion.

IF I’M A MEMBER OF ALTITUDE-SPORTS.COM, CAN I GET MY 5% DISCOUNT ON THIS SITE?

Unfortunately, no. TheLastHunt.com is a partner site of Altitude-sports.com, but is a completely different business with different products and services.

GUARANTEE 

ARE THESE PRODUCTS COUNTERFEITS?

All products available on the site are guaranteed, new and authentic.

TheLastHunt.com is a partner site of Altitude-sports.com, and is an authorized dealer of all brands available on the site

ARE THESE PRODUCTS FROM THE CURRENT SEASON?

No, all the products on The Last Hunt consist of styles and colours from previous seasons

AN ITEM I JUST BOUGHT ON THELASTHUNT.COM IS DEFECTIVE. WHAT DO I DO?

We’re sorry this is the case. Please send an email to [email protected] with all the details of the defective product, and include photos.

CONTACT US 

HOW DO I CONTACT CUSTOMER SERVICE?

You can send us an email at [email protected].

*Please note, The Last Hunt and Altitude Sports have two separate Customer Support Teams, therefore each team is only able to help you with issues pertaining to orders placed on their respective sites.

A COLOUR OR SIZE OF A PRODUCT SOLD ON THELASTHUNT.COM IS NOT AVAILABLE. CAN YOU LET ME KNOW WHEN IT WILL BE?

All our products are end-of-line, which is why we are able to offer you the lowest prices on the market. As they are discontinued, we cannot guarantee that we will receive the same product in the colour and size you are looking for. The best way to stay up to date with new arrivals is to subscribe to our newsletter.

WHAT’S THE BEST WAY TO STAY UP TO DATE WITH ALL YOUR DEALS AND NEW ARRIVALS?

Sign up to our newsletter and follow us on Facebook.

I DON’T WANT TO RECEIVE YOUR NEWSLETTER ANY MORE. HOW DO I UNSUBSCRIBE?

Click on the unsubscribe link which is always present at the bottom of the newsletter. You will be removed from it instantly.