On Membership: We will refund your membership fee in full if you are dissatisfied.

On Merchandise: We guarantee your satisfaction with every product we sell and will refund your purchase price, with the following exceptions:

• Electronics: Costco will accept returns within 90 days from the date of purchase for televisions, major appliances*, projectors, computers, cameras, Aerial Cameras (drones), camcorders, digital music players, tablets, smart watches, Cellular Phones (return details will vary by carrier service contract) and other electronic products identified by Costco from time to time.
  • Our Costco Concierge Services representatives are available to assist with technical support and warranty information for many of the products above. You’ll find a list of eligible items here.
• Diamonds: When returning items containing a 1.00 ct diamond or larger, Costco warehouses will require additional time to verify the diamond, in which case a refund will be approved upon positive verification. This process will require approximately 2 to 5 business days.
• Cigarettes and alcohol: Costco does not accept returns on cigarettes or alcohol where prohibited by law.
• Products with a limited useful life expectancy, such as tires and batteries, may be sold with a product-specific limited warranty.
• Custom Installation Services: Custom products ordered or installed according to our members’ personal and unique specifications cannot be returned or refunded, except for warranty repair/ replacement due to failure to meet specifications and otherwise to the extent required by law.
• Gold bars and gold bullion: Cannot be returned or refunded.
• Silver bars and silver bullion: Cannot be returned or refunded.
• Airline Gift Cards and Live Event Tickets cannot be returned or refunded.

Costco may in the future restrict its return policy regarding these and other products. Restrictions will be shown at the point of purchase

*Countertop microwaves excluded